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FAQs

General

Smart Tabs (formerly WP Tabs) is a powerful, easy-to-use WordPress plugin that lets you organize and display product information in beautiful tabs or accordions. You can add tab types such as:

  • Specifications
  • Size Chart / Guide
  • Shipping & Delivery
  • Videos
  • Contact / Enquiry
  • FAQs
  • Downloadable Files (PDF, etc.)
  • Location or Map
  • Ingredients / Materials
  • Related Products
  • Customer Reviews & Photos
  • Instructions & Assembly
  • And many more.

Mix and match these—or create your custom tab types—to deliver precisely the information your customers need, boosting clarity, improving the shopping experience, and increasing sales.

Smart Tabs gives you complete control over the order of both the default WooCommerce tabs and the extra tabs you create. Simply drag and drop them into your preferred sequence, or adjust their priority number for precise positioning. You can also choose which tabs stay open by default when the product page first loads—perfect for showcasing your most important information.

Smart Tabs offers 9+ WooCommerce product tab layouts and 20+ WordPress tab layouts, including horizontal and vertical tabs, accordion styles, flexible alignments, and positioning options (such as below or beside the product image). Each layout is fully customizable, so you can match your site’s style perfectly.

Absolutely. Smart Tabs is built to work seamlessly with any WordPress theme, using styling that matches WooCommerce’s default tabs—so no custom coding is needed. It’s also fully compatible with most plugins, including all ShapedPlugin and WooCommerce extensions, as well as many other popular tools we’ve tested. You can install with confidence, knowing it will integrate smoothly into your site.

Yes. Smart Tabs is translation-ready and works perfectly with multilingual plugins like WPML, Polylang, and Loco Translate. It’s also WordPress Multisite compatible.

Not at all. When you upgrade, all your existing tab content, settings, and shortcodes remain intact, ensuring a smooth and hassle-free transition.

Yes. Smart Tabs is lightweight, fast-loading, and SEO-friendly. It’s clean, structured HTML helps search engines understand your content while delivering an excellent user experience—improving both rankings and conversions.

Smart Tabs comes with fast, friendly, and reliable support. Our team is ready to assist with setup, troubleshooting, or customization. You’ll also have access to detailed documentation, tutorials, and guides to make using the plugin smooth and hassle-free.

Compatibility

Yes, the plugin should work with any themes built by maintaining WordPress coding standards. We also have a dedicated support team, who are always ready to help you with any issues.

Yes! Smart Tabs works perfectly with WordPress Multisite, both network-activated and activated on individual sites. The automatic updates work for Multisite as well.

Yes, the Smart Tabs plugin is 100% translation-ready. You can easily translate with:

  • MultilingualPress
  • qTranslate-x
  • GTranslate
  • Google Language Translator
  • WPGlobus
  • And much more.

Yes, absolutely. Smart Tabs plugin has a minimalist and flat responsive design, fully vectorial (SVG/Webfont), for a perfect display on all devices.

Smart Tabs is regularly updated almost every month, adding new features, fixing bugs, and improvements.

Before every new release of Smart Tabs, our team ensures plugin backward compatibility well. Check out the plugin’s changelogs.

Note: Automatic updates are available to all users with an active license key.

Yes, Smart Tabs works for almost all page builders. You can use shortcodes in your favorite page builder to render weather views. It seamlessly works with the following page builders:

  • Elementor Page Builder
  • Divi Builder
  • WPBakery Builder
  • Beaver Builder
  • Oxygen
  • Brizy Builder
  • GeneratePress
  • Themify Builder
  • SiteOrigin and much more.

License

You will receive an automated email with your license key, a link to download the plugin, and other information.

After purchasing Smart Tabs, you can generate an invoice for your purchase in the My Account area of our website with any needed VAT information on it.

After upgrading to Pro, you continue where you left off without interruptions. And you’ll be able to use the Pro features. You won’t lose any data.

Yes, You can upgrade anytime by paying the difference between licenses on the license information page. See how to manage the license.

Yes. If your development site is local, there is no action needed. If your development site is online, please send us its URL after purchase (we will add it to the safe listed domains list).

Yes, you can use Smart Tabs for as long as you want. However, you will only be able to download any releases or get support once your license is renewed. It’s highly advisable to renew your license.

You will receive an email notification before your license expires. The email includes a link to renew your license quickly and easily. However, If you keep your subscription active, you will be charged automatically.

The Smart Tabs will continue to work as it did before. You can continue using our plugin for as long as you want. However, you are no longer able to download any new releases or get support. You should renew your license.

We provide one-to-one support through our ticket system, meaning you would get help faster and more accurately from us. Support does not offer customization.

We provide customer support via email except for holidays. Please submit a ticket anytime you have questions or need help.

Yes. Smart Tabs Pro comes with a 14-day, no-questions-asked, 100% money-back guarantee. If it doesn’t meet your needs, simply contact support within 14 days to receive a full refund—no risk involved.